Please note a touch-tone phone is required. 
Please turn the tone/pulse switch to “tone” on pulse phones after you dial the access number      

Access Number is the number to dial to Trigger a callback
Callback Number is your home, office or mobile phone that will receive the callback 

Placing a Call

Dial your access number, listen to one ring and hang up. 

Do not let ring more than three (3) times. 
The system will call you back in a few seconds and you will hear: 

“Welcomel, please enter the number to call followed by the pound(#) key.”

You now have a line to make all calls as if you were calling from the United States.

IMPORTANT: 
Entering the Pound Key (#) after dialing your number speeds the connection of the call. 
Entering (# + #) speeds disconnection of the call. 

MENU FEATURES:
At anytime after you have accessed the system and received your callback, you can press (*  +  #) for the Menu for: 
1) Account Balance; 
2) Re-dial; 
3) Speed-dial; 
4) Change your Callback Number. 
To exit the menu and make a call,  press ( # ).  

Special Instructions  

SENDING ONE OR MORE FAXES

• Place your documents in the fax machine; 
  Change the fax to MANUAL OPERATION and dial your access number.  

• Hear one ring, hang up. 
  If your fax machine is on PULSE”, turn the tone/pulse switch to “TONE”.

• Answer your callback, dial the number you are faxing to, 
  press START when you get a fax signal,and hang up. To send additional faxes or to place another call, press (* + *) immediately  after you receive the "TRANSMISSION OK" (a beep, tone).  

CREATING YOUR SPEED DIAL NUMBERS

• Press STAR + POUND (*  +  #); 
  then press (3) to access the speed-dial menu.

• When instructed, enter the two-digit speed-dial slot (01 to 99) you wish to add (or change) and the telephone number for the slot.

USING YOUR SPEED DIAL NUMBERS 

When prompted to enter your destination number, 
enter the two-digit speed dial slot number (01 to 99) assigned to the telephone number you wish to call.